The latest analysis shows that the rise of stablecoins is rewriting the rules for cross-border payments, forcing traditional remittance providers like Western Union and MoneyGram to adapt to stay relevant. With faster, more affordable, and globally accessible payment options, stablecoins are redefining consumer expectations in a rapidly shifting financial environment..
Declining Usage of Traditional Remittance Apps
Recent data paints a stark picture for the legacy giants. Western Union and MoneyGram have both experienced sharp declines in app downloads—22% and 27%, respectively. Even more concerning is the dwindling number of monthly active users (MAU), which has failed to surpass three million since 2021. The period from January to November 2024 saw consistent reductions in user engagement, reflecting a broader trend of consumers migrating away from traditional remittance services.

Stablecoins and the Shift in Consumer Behaviour
Stablecoins, pegged to relatively stable assets, have gained traction as an alternative to traditional remittance methods. They offer quicker and cheaper solutions for international payments, eliminating many of the inefficiencies of older systems. By enabling near-instant transactions at significantly lower costs, stablecoins have forced a reevaluation of traditional financial operations.
Blockchain analysis firms have noted the growing adoption of these digital assets, especially in regions struggling with economic instability or limited banking access. Stablecoins now enable users to bypass the complexities of international banking systems, providing a glimpse into a more seamless financial future. This evolution signals a broader shift in consumer behaviour, where convenience and efficiency outweigh long-standing brand loyalty.
Traditional Finance’s Transformation
The financial landscape is undergoing significant changes as consumers demand better solutions for cross-border transactions. The rapid growth of blockchain-based technologies is not merely an advancement in payment systems but a disruption of traditional models. These changes are pushing established players to rethink their strategies.
While stablecoins highlight the limitations of traditional remittance providers, their rise also underscores the urgent need for innovation within the financial sector. Established firms are exploring partnerships with blockchain companies to modernise their offerings. For example, some providers are already experimenting with integrating digital currencies for quicker, more affordable remittances.

Opportunities for Legacy Providers
Industry experts suggest that companies like Western Union and MoneyGram could adapt by incorporating blockchain technology into their services. Liz Bazurto, MetaMask’s ecosystem engagement manager, noted that MoneyGram has already begun integrating blockchain-based solutions for seamless transfers. Such moves illustrate how legacy providers can stay competitive by embracing the tools of a changing financial ecosystem.
A New Era for Remittance
The decline of traditional remittance services and the rise of blockchain technologies mark a turning point in global finance. This shift is not just about the popularity of stablecoins but the broader transformation of how money moves across borders. Traditional finance must innovate or risk becoming obsolete in a world where speed, cost-efficiency, and accessibility increasingly drive consumer preferences. For legacy players, the path forward is clear: adapt to the changing landscape or face irrelevance.